FAQ
1. How do I book a tour on helloegypt.tours?
Booking is simple! Browse our tours, select your preferred package, choose the date, and complete the booking process securely online. You’ll receive an instant confirmation by email.
2. Can I customize my tour package?
Yes! We offer tailor-made tours to match your interests, schedule, and budget. Simply contact our support team, and we’ll help design your perfect Egypt experience.
3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online transfers. All payments are processed through trusted gateways to ensure your safety.
4. Is it safe to travel with helloegypt.tours?
Absolutely. Your safety is our priority. We partner with licensed guides, trusted transport providers, and follow all local safety regulations.
5. What is your cancellation policy?
- Free cancellation up to 48 hours before departure.
- 50% charge if canceled within 24–48 hours.
- No refund for cancellations made less than 24 hours before the tour.
(Policies may vary depending on the tour package – check details before booking).
6. Do you provide airport transfers?
Yes, we offer reliable private airport transfer services to and from Cairo, Luxor, Hurghada, Sharm El-Sheikh, and Marsa Alam.
7. Are meals included in the tours?
Some tours include meals, while others may not. Check the “Includes/Excludes” section of each tour for detailed information.
8. Do you offer group discounts?
Yes! We provide special discounts for groups, families, and corporate bookings. Contact us directly for customized rates.
9. Do I need a visa to visit Egypt?
Most travelers need a visa to enter Egypt. You can apply for an e-Visa online or get it upon arrival at the airport (depending on your nationality).
10. How can I contact customer support?
You can reach us anytime via:
📧 Email: info@helloegypt.tours
📞 Phone/WhatsApp: +20 100 065 1798